“Do you have questions about our artisanal ceramics? Discover the most frequent answers about shipping, payments, customizations, and product care. Visit our Faq section!”
Do I need to register on the site before purchasing?
During checkout, simply create your account by entering your email and password. You’ll receive a confirmation link to access your personal area, complete your shipping details, view your order total, and proceed to payment.
What types of payment do you accept?
We accept almost all types of payment including: Bank Transfer, PayPal (also pay in 3 installments), Klarna (flexible payment), Credit Cards, Google Pay, Apple Pay.
How long will it take to receive my order?
After processing the payment, items will be shipped within 48/72 hours, excluding holidays.
How can I track my order?
As soon as your order is shipped, you will receive an email to your contact with the tracking number. You can enter it in the “Order Tracking” section within the FAQ page of our site.
I need a larger order but the availability is limited?
No problem, write to us through our Contact Form and we will do everything to accommodate your requests. Don’t hesitate!
I want to make a return, how should I proceed?
You will need to ship the products you intend to return to the Arte in Ceramica address at your own expense, always within fourteen working days from the date you received the products, with the words “order return” affixed to the package. Read Terms and Conditions.
Order Tracking
Package tracking is made simple, you only need a tracking number!
Enter here….
Contact for “Faq”
Our team is always at your disposal to design your customized solution, and to give you all the information you desire.
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Technical storage or access is required to create user profiles for sending advertising, or to track the user on a website or across multiple websites for similar marketing purposes.
To provide the best experiences, we use technologies such as cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent may negatively affect certain features and functions.
Functional Always active
Technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
Technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
Technical storage or access that is used exclusively for statistical purposes.Technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance by your Internet Service Provider, or additional records from third parties, the information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Technical storage or access is required to create user profiles for sending advertising, or to track the user on a website or across multiple websites for similar marketing purposes.