{"id":8898,"date":"2024-09-11T15:44:31","date_gmt":"2024-09-11T13:44:31","guid":{"rendered":"https:\/\/arte-in-ceramica.local\/terms-conditions\/"},"modified":"2026-05-04T21:43:54","modified_gmt":"2026-05-04T19:43:54","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/arteinceramica.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n

Terms and Conditions<\/h2>\n\n\n\n
\"Legal<\/figure>\n\n\n\n
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Satisfied or refunded<\/h3>\n\n\n\n

Consumer protection warranty<\/a> for distance purchases, in accordance with the Terms and Conditions.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Customer Service<\/h3>\n\n\n\n

Primarily reactive, responding to specific customer issues or requests.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Refunds and returns<\/h3>\n\n\n\n

By email within 14 calendar days from the day of receipt of the products<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Terms and conditions of purchase <\/h2>\n<\/div>\n\n\n\n
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\"Ceramic<\/figure>\n\n\n\n

1) General Terms and Conditions<\/strong><\/mark>
All methods of sale, delivery, and payment are thoroughly described in the various sections of the PROFORMA Model related to the order, forming an integral and essential part of these Terms and Conditions.<\/p>\n\n\n\n

The terms and conditions for each order are those indicated on the Website at the time of purchase. Any changes to the terms will be valid from the date of their publication and will apply exclusively to orders placed thereafter. <\/p>\n\n\n\n

2) Offer to the public<\/strong><\/mark>
All products and prices listed on the Website constitute a public offer subject to the limitations and terms set forth on the Website and in these General Terms and Conditions of Sale.
All prices included in this agreement are VAT inclusive. Prices may be changed at any time without prior notice. Acceptance of this agreement establishes a binding commitment between the seller and the buyer regarding the agreed prices and delivery\/shipping methods. Only the quotation received by email shall be considered valid as a price agreement between the parties (not binding for purchase) and will remain valid (upon confirmation) for 7 days from the date of request, in accordance with the Terms and Conditions. <\/p>\n\n\n\n

Please note that all photos are for illustrative purposes only. As these are handmade products, variations in decorations and colors may occur. <\/p>\n\n\n\n

3) Prices and Deliveries
The prices indicated on the website are \u2018list prices\u2018, with discounts applied according to contractual agreements. Once the contract is accepted, the discounts will not be subject to change. <\/p>\n\n\n\n

Deliveries are made within 3\u20135 working days for products ready for shipment and up to 30 days for those made to order. Delivery times are respected as per contract, and we keep Customers informed about the progress of their order. <\/p>\n\n\n\n

For shipments within Europe, delivery times depend on the courier, while for deliveries outside the EU, costs vary according to the destination. Any customs duties are the responsibility of the Customer. <\/p>\n\n\n\n

We are not responsible for delays or disruptions caused by force majeure (such as bad weather, strikes, or accidents). In case of any issues, the Customer may contact us directly. <\/p>\n\n\n\n

4) Order Acceptance and Confirmation<\/mark><\/strong><\/p>\n\n\n\n

The order submitted by the Customer will be binding on Arte in Ceramica only if:<\/p>\n\n\n\n