{"id":8890,"date":"2026-01-17T11:49:34","date_gmt":"2026-01-17T10:49:34","guid":{"rendered":"https:\/\/arte-in-ceramica.local\/faq\/"},"modified":"2026-03-25T14:30:29","modified_gmt":"2026-03-25T13:30:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/arteinceramica.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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\u201cDo you have questions<\/a> about our artisanal ceramics? Discover the most frequent answers about shipping, payments, customizations, and product care. Visit our Faq section!\u201d <\/p>\n\n\n\n

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Do I need to register on the site before purchasing?<\/summary>\n

During checkout, simply create your account by entering your email and password. You\u2019ll receive a confirmation link to access your personal area, complete your shipping details, view your order total, and proceed to payment.<\/p>\n<\/details>\n\n\n\n

What types of payment do you accept?<\/summary>\n

We accept almost all types of payment including: Bank Transfer, PayPal (also pay in 3 installments), Klarna (flexible payment), Credit Cards, Google Pay, Apple Pay.<\/p>\n<\/details>\n\n\n\n

How long will it take to receive my order?<\/summary>\n

After processing the payment, items will be shipped within 48\/72 hours, excluding holidays.<\/p>\n<\/details>\n\n\n\n

How can I track my order?<\/summary>\n

As soon as your order is shipped, you will receive an email to your contact with the tracking number. You can enter it in the \u201cOrder Tracking\u201d section within the FAQ page of our site. <\/p>\n<\/details>\n\n\n\n

I need a larger order but the availability is limited?<\/summary>\n

No problem, write to us through our Contact Form<\/a> and we will do everything to accommodate your requests. Don\u2019t hesitate! <\/p>\n<\/details>\n\n\n\n

I want to make a return, how should I proceed?<\/summary>\n

You will need to ship the products you intend to return to the Arte in Ceramica address at your own expense, always within fourteen working days from the date you received the products, with the words \u201corder return\u201d affixed to the package. Read Terms and Conditions.<\/a><\/p>\n\n\n\n

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Order Tracking<\/h2>\n\n\n\n

Package tracking is made simple, you only need a tracking number!<\/p>\n\n\n\n

Enter here\u2026.<\/p>\n\n\n\n

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